In Gurdeep Singh Pall’s (Microsoft’s Corporate Vice President for Skype and Lync) motivational keynote yesterday, he indicated that we are moving beyond unified communications into an era of universal communications where personal and business communications blur into an overarching universal communication strategy.
Universal communications is further defined by Microsoft as the ability to communicate with anyone from anywhere in the way the communicator chooses. The experience requires:
- Consistency of experience across work and personal life
- Integration with user and work applications
- Use of any and all devices
- Video from all devices
- Leveraging the cloud for a more global reach
These certainly have been and will continue to be exciting times for our industry. Watch the full keynote and device demo and stay tuned for more updates from the field.