To anyone encountering the acronym for the first time, “BYOD” looks like a typo. Possibly this new employee perk appears a tad too celebratory until — employees find that the actual meaning is even better news than an office party.
Bring Your Own Device is a relatively new development and one that is becoming as much a necessity as an added perk. The increasing and ongoing consumerization of IT has laid the groundwork and opened the door to this necessary and intriguing change. Once the iPhone was available and in the hands of so many employees, many discovered that they preferred it to the mobile devices their employers doled out and that the prospect of having more than one smartphone – one for work and one for personal use – soon began to feel more cumbersome than convenient. Employers also soon realized that more and more of their employees were checking work emails on their iPhones, Androids, iPads, or even Windows phones. In time, it became clear that empowering employee personal devices to do company business was the solution to what may have felt at first like a bewildering dilemma. After all, employees who are able to work on their preferred mobile devices can get more work done since they carry their smartphones or tablets with them. For an employee, work quickly became an activity less tied to location. As a consequence employees increasingly appreciate the new flexibility and employers certainly appreciate the fact that employees can be available now anywhere and nearly at any time.
Not a Fad
BYOD is not a fad, but an emerging trend that appears to be getting more established as time goes on. Naturally, this emerging paradigm presents new issues as well as new possibilities. Certainly, it is more difficult for employers to control personal device usage, which is why it needs to be out in the open and standardized by employer policies ASAP. Otherwise, nightmares about data security could become realized if policies and solutions are not in place to prevent sensitive company data from being lost to theft or to the chance corruption of roving and insidious malware. Employees may feel as though their own personal information is vulnerable and that the boundary separating work and their personal life is unclear. So, policies need to be established and applications need to be used that help separate an employee’s personal usage and information from important company data and activities.
Necessity is still the Mother of Innovation and — Inventive Solutions
Here at ATI Connect we work hard to make sure that BYOD works for your company and not against it with partners who are on the cutting edges of innovation. The ShoreTel Mobility client eliminates the chaos of BYOD by keeping personal and business data and processes separate and secure on employee mobile devices. Conferencing is enabled on ShoreTel Collaboration. NEC has also become extraordinarily proficient at managing BYOD. NEC has many options including thin client protocols that enable sensitive information to be processed centrally, never leaving the server and only accessed by users on their smartphones and tablets when they are authorized to do so. Desktops and other workplace locations and tools can be virtualized and sent to employee mobile devices securely. NEC mobile thin client management enables thin devices to be remotely wiped in the event of theft. Interactive Intelligence has proven itself capable of leveraging the centrality of the contact center into the world of personal mobile devices enabling employees to become contact center agents anywhere they are. All in all, there are now many solutions that can work with your business to keep the potential chaos of BYOD under control and to bring out the vast potential of BYOD to help employees collaborate and communicate anywhere and at any time. Let us know when you want to find out more.
Tags: BYOD, Interactive Intelligence, Mobile Apps, mobility, NEC, remote workers, ShoreTel Sky, ShoreTel Sky Mobility