In today’s high-paced environment, call centers need the very best technology available to meet the demands of their clients while operating as efficiently as possible. One company really knows how to give call centers of all shapes and sizes a single solution that will deliver on all needs in a software based solution that offers every option in a streamlined, secure and easy to deploy and maintain package. That company is Interactive Intelligence. Interactive’s Customer Interaction Center (CIC) is being chosen by call centers across the globe as the preferred choice with which to entrust that most important asset – Your Customer!
CIC comes packaged with a huge array of options that can be turned on simply be enabling a license key: