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Posts Tagged ‘BPA’

UC: Were the Experts Right or Wrong?

Posted on: September 30th, 2015 by Max Valerio No Comments

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UC is a cornucopia of powerful technologies — although sometimes, it can seem more like a Pandora’s box than a succulent basket of innovation. All the acronyms: IVR, ITR, UC, UCC, UCSaaS, WebRTC, BYOD and on and on along with personal agents, cloud or hybrid, business process automation, remote working, voice recognition — what does it all mean?  And, how is UC useful for your business? (more…)

Business Process Automation *IS * Excellent Customer Service

Posted on: July 9th, 2014 by Max Valerio No Comments

Automating business processes is a strategically sound move that enables companies to move nimbly ahead of competitors through streamlining their ability to  — get things done.

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