Posts Tagged ‘Interactive Process Automation’

Imperial County News: Superior Court Launches New Interactive Payment System

Posted on: January 19th, 2016 by Max Valerio No Comments


The New Year is already off to a promising beginning for The Imperial County Superior Court.  Last week the court implemented a new interactive payment system from streamWrite (an ATI Connect company).   In the past, paying fees and fines to the court could be a burdensome task for a public increasingly on the go and for a court cutting costs while still striving to maintain a high standard of service.  The new system helps lighten the load for all concerned.  (more…)

Change Accelerates: Contact Centers Become Interaction Centers

Posted on: August 15th, 2014 by Max Valerio No Comments

Technology not only affects our business processes, transforming and multiplying efficiencies in many directions and into various modalities, technology also creates new meanings for common words.   (more…)

Business Process Automation *IS * Excellent Customer Service

Posted on: July 9th, 2014 by Max Valerio No Comments

Automating business processes is a strategically sound move that enables companies to move nimbly ahead of competitors through streamlining their ability to  — get things done.