Posts Tagged ‘Multi-Moldal Unified Messaging’

Messaging Grows Up: Multi-modal Unified Messaging

Posted on: February 24th, 2015 by Max Valerio No Comments

   Smartphone with cloud of application icons Mobility’s impact on communication is only beginning to be realized.  At one time, voice calls were the predominant business tool for immediate, substantive communication.  As the smartphone became ubiquitous and tablets emerged, so did something now called “Multi-modal Unified Messaging”, an extension and subset  of Unified Communications.   No longer is voice the only means for people to communicate quickly and easily.  Now, Instant Messaging and SMS texts are beginning to displace phone calls as the quickest and most convenient and least disruptive — form of communication.  (more…)