Posts Tagged ‘SMS Interactive Text Response’

Messaging Grows Up: Multi-modal Unified Messaging

Posted on: February 24th, 2015 by Max Valerio No Comments

   Smartphone with cloud of application icons Mobility’s impact on communication is only beginning to be realized.  At one time, voice calls were the predominant business tool for immediate, substantive communication.  As the smartphone became ubiquitous and tablets emerged, so did something now called “Multi-modal Unified Messaging”, an extension and subset  of Unified Communications.   No longer is voice the only means for people to communicate quickly and easily.  Now, Instant Messaging and SMS texts are beginning to displace phone calls as the quickest and most convenient and least disruptive — form of communication.  (more…)

Everyone is watching their Phones: Why you need Interactive Text Response

Posted on: January 15th, 2015 by Max Valerio No Comments

 Business colleagues reading an SMS while in a line  Have you ever noticed that no one looks up anymore when they are on the bus or the subway? There is even a robotic voice that automatically comes on a messaging system warning riders on San Francisco buses to look up and not at their phones when they are riding the bus.   I hear it every day on my commute and still — few look up. Everyone’s eyeballs appear to be glued to their phones, no matter what time of day or night, and nearly everywhere and in any place. (more…)

Even Famous Guys in Red Suits need UC

Posted on: December 24th, 2014 by Max Valerio No Comments

rstock-footage-santa-claus-with-laptop-and-cell-phone    Already Christmas is here and at the North Pole reindeer are getting ready for the big ride across the rooftops of the land, possibly Santa is using Interactive Text Response? (more…)

UC or Unified Communications – What’s the Fuss About?

Posted on: November 18th, 2014 by Max Valerio No Comments

stock-photo-25061883-business-dog-on-the-phone   In an age when choice is ubiquitous and nothing feels entirely certain, when unifying principles appear outdated or at least, unclear – why has the idea of UC or Unified Communications become such a bellwether for technological innovation? (more…)

Connect and Communicate with streamWrite Text Interactive

Posted on: September 29th, 2014 by Max Valerio No Comments

Texting is becoming more popular all the time as people discover its inherent convenience and simplicity.  Millennials were ahead of the curve texting their friends instead of phoning ahead to cancel or update plans or just chat.  Business is finding that notifying customers or clients is often easier than even emailing, and certainly having many options available for communication is always optimal.  (more…)

Change Accelerates: Contact Centers Become Interaction Centers

Posted on: August 15th, 2014 by Max Valerio No Comments

Technology not only affects our business processes, transforming and multiplying efficiencies in many directions and into various modalities, technology also creates new meanings for common words.   (more…)

StreamWrite showcases Justice Portals at NACM in Scottsdale!

Posted on: June 24th, 2014 by Max Valerio No Comments

Revolutionary changes are sweeping through Court Management Systems!  StreamWrite’s V-Court and Interactive Text Response (SMS Interactive solution) are reshaping the way justice is administered, saving the courts enormous amounts of money while achieving greater efficiency.    StreamWrite, an ATI-Connect company, will be at the National Association for Court Management, the NACM Conference, in Scottsdale, Arizona on July 16th. We’ll be in Booth 408, so please do come over and say “hello” – we want to share the good news and discuss how we can help your court enter the world of instantaneous, mobile communication!   (more…)